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A message from our team

In response to the COVID-19 pandemic and to ensure the safety of our team, we have all vacated our Nottingham offices and are now working from home. Naturally this is causing us some disruption, especially for our support team since we cannot accept inbound telephone calls right now. There are also challenges for our staff to work their normal full-time hours, especially with school closures.

With that said, please contact us via email with any enquiries you may have. We’ll get back to you as soon as possible, but we hope you’ll understand if we are not as fast to respond to email as usual.

Of course, if a question you have is something which could be answered by our community, then we’d also greatly appreciate if you put that on the forum rather than contact us directly. It would definitely help us out a lot.

Thanks for your patience and understanding at this time.


Serif (Europe) Ltd.
The Software Centre
Wilford Industrial Estate
NG11 7EP
+44 (0)115 9142000



For questions, reporting bugs and requesting features please post on our forums.


If you wish to get in touch just drop us an email at


John Atkin
Head of PR
(For genuine media inquiries only – we can’t respond to customer support questions via this address.)


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