ikkiphenix Posted November 22, 2015 Share Posted November 22, 2015 Good evening, I am trying the Affinity Designer software. I have made for that an A4 document and have exported it in PDF directly from AD. My document contains the fonts « Hannotate ». On the screen, the PDF generated displays everything well… but when I print it on my HP printer, the french accent, like ‘è’ is replaced by a space ?? I tried several things, finally exported in JPG, but that’s not what I wanted initially. Thanks in advance for your ideas and suggestions. Quote Link to comment Share on other sites More sharing options...
Paul Bravery Posted November 23, 2015 Share Posted November 23, 2015 Good evening, I am trying the Affinity Designer software. I have made for that an A4 document and have exported it in PDF directly from AD. My document contains the fonts « Hannotate ». On the screen, the PDF generated displays everything well… but when I print it on my HP printer, the french accent, like ‘è’ is replaced by a space ?? I tried several things, finally exported in JPG, but that’s not what I wanted initially. Thanks in advance for your ideas and suggestions. Hi ikkiphenix, Welcome to the forum. :) It sounds like a font embedding or printer compatibility issue. What app do you use to print the PDF from, can you 'print as image' in your print set up? Paul. Quote Link to comment Share on other sites More sharing options...
ikkiphenix Posted November 23, 2015 Author Share Posted November 23, 2015 Thanks Paul for your answer. I work on Mac OS X El Capitan with the Adobe Acrobat Reader DC. The setting 'print as image' is not obvious, but it does exist if one searches for it, and it actually works... Do you think we can just have that workaround ? If it is a font embedding issue, what can I do to solve it ? If it is a printer compatibility issue, is there any kind of firmware update that could solve it (I have a HP Envy 7640) ? Or is it a more general AD behavior ? Again thanks for your help. Xavier. Quote Link to comment Share on other sites More sharing options...
Paul Bravery Posted November 24, 2015 Share Posted November 24, 2015 Sorry, Xavier. My pre-press knowledge came into play to identify possible cause. Maybe a dev can help on the Affinity side. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 24, 2015 Staff Share Posted November 24, 2015 Hi Xavier, Welcome to Affinity Forums :) Have you tried to export the text as curves? Which version are you using the Mac App Store or the Beta? Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
ikkiphenix Posted November 26, 2015 Author Share Posted November 26, 2015 Exporting the text as curves also works, you're right. To sum it up, I have now several workarounds, thanks for that :) , but will never know the real technical issue with the special characters :huh: . I am using Affinity Designer 1.3.5. Paul Bravery 1 Quote Link to comment Share on other sites More sharing options...
Paul Bravery Posted November 26, 2015 Share Posted November 26, 2015 Good evening, I am trying the Affinity Designer software. I have made for that an A4 document and have exported it in PDF directly from AD. My document contains the fonts « Hannotate ». On the screen, the PDF generated displays everything well… but when I print it on my HP printer, the french accent, like ‘è’ is replaced by a space ?? I tried several things, finally exported in JPG, but that’s not what I wanted initially. Thanks in advance for your ideas and suggestions. Hi ikkiphenix, Where did you acquire the Hannotate font from & what format (Truetype, PostScript Type 1, Open Type) is it? Quote Link to comment Share on other sites More sharing options...
ikkiphenix Posted November 27, 2015 Author Share Posted November 27, 2015 The Hannotate font is include with Mavericks https://support.apple.com/en-us/HT201375. It seems to be a TTC file. Quote Link to comment Share on other sites More sharing options...
Paul Bravery Posted November 27, 2015 Share Posted November 27, 2015 Hi ikkiphenix, I am using El Capitan, the Hannotate font is also present. Maybe the accented letters are encoded differently to the printer specification, so it is fine as a screen font but has no printer font equivalent? It also has some missing Chinese characters: Hannotate.tiff Is your printer a PostScript printer or USB/WiFi connected? It could also mean that font reproduces best on a PostScript printer. What ever the reason, it appears that you need to adopt one of the workarounds previously mentioned. Paul. Quote Link to comment Share on other sites More sharing options...
Paul Bravery Posted November 28, 2015 Share Posted November 28, 2015 Hi Xavier, There is something definitely odd about the Hannotate fonts. Adobe Reader cannot 'extract' the fonts, even though I made sure that font embedding is on: The PDF views OK in Preview. When I return to work on Monday, I'll try printing from the PDF - opened in Preview. Hannotate.pdf Paul. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.