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Artistic tool causes a crash


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When I use the artistic tool the beach ball wheel of death starts spinning. The only way out is to force quit. Also I still have the issue with the heart, tear, and callout ellipse shape missing. I am also missing the library of the shapes that I used to reset the missing shapes before. I am being patient with that issue, as I was told it was from a bug. Thanks for listening.

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The customized toolbar with the library of shapes did return, I hadn't checked in a few weeks. Sorry for the misinformation, however, they never did restore the lower three shapes that are still non functioning after re-trying to load them again. Look forward to hearing from you.

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Unfortunately they never worked for the last three items but I didn't use those shapes in my children's books anyway so I thought I would just not mention it for awhile. I am thinking I can reload the affinity designer for the other issue, because I really need the artistic text tool now for a submission.

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The two previous files that did not work with the artistic tool now work. I tried to re-create the problem, but I cannot forward the file because of copyright issues.  If this helps the files that cause the wheel of death to spin, have a dark line down the center sometimes. On the left of the line at the bottom it says vector, and on the right it says pixel. There is a circle on the bottom of the line that is colored in blue and is centered between the words vector and pixel. I am trying to reproduce this to send to you on a new generic file. Hope this helps.

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I don't recognize your description of the blue circle on the bottom of the line, but that line with 'Vector' and 'Pixels' labels is what I see in Split View mode; other split view options ('Retina' and 'Outline') are available via the buttons near the left-hand end of the main toolbar. You can drag the line to the left or right to determine where the split occurs, and you can toggle it on/off by pressing the comma key on your keyboard.

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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When I click on the artistic text tool why would the split screen mode come up instead? The artistic text tool won't function when the split screen mode is up. Then when I can access the artistic text tool and I click on it then the wheel spins. I found a workaround on this. It seems to happen on old files only. So I copy and paste the file and delete the old file if it gets stuck in that situation. The blue dot appears on the bottom of the split screen mode between the words, which is not a normal situation I believe? I do not use split screen mode. The malfunction of the artistic text tool seems to randomly attack different files so I was able to get my submissions done.  Sometimes these things just iron themselves out over time I have noticed. Especially with updates. Thanks for listening.

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