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Is RAW or iOS or Hardware the problem?


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I'm loving Photo iPad more and more, but I can't in good conscious rate it 5-Star when I'm still getting crashes and freezes. 

What I've noticed though, is that if I start with a jpeg image, even a hi-res one... I can do quite a bit with rarely a hiccup. However, if I start with a RAW image, it's almost certain that I'll eventually get a freeze or crash. That's even after it's been "developed". It doesn't seem to be resolution/file size related.

 

For example, I can start with about a 6000x4000 highest quality jpeg, do lots of edits, various layers, inpainting, etc. then export with no issues at all consistently. But, if I start with a paltry 4000x3000 RAW image, I'll likely not even make it past half a dozen edits after developing, before I get issues. 

Does this imply that Photo has an issue with RAW issues only and will be resolved in another update? Or, that RAW isn't really all that supported in the current iOS10.3.2, and will be resolved once iOS11 launches? Or, that for non-crashing/freezing RAW image editing, you're simply going to have to be using an iPad Pro, ie. that the iPad Air 2 will never be enough to handle Affinity Photo iPad?

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Hi skiphunt,

Affinity Photo should work equally well with JPG's or RAW's. If you are having consistent issues with RAW's, are you able to pinpoint which features/operations you are performing that leads to the issues/freezes/crashes? If we can reproduce them here we should be able to fix them assuming the bugs are not related with iOS/Apple (Core Image RAW).

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Hi skiphunt,

Affinity Photo should work equally well with JPG's or RAW's. If you are having consistent issues with RAW's, are you able to pinpoint which features/operations you are performing that leads to the issues/freezes/crashes? If we can reproduce them here we should be able to fix them assuming the bugs are not related with iOS/Apple (Core Image RAW).

 

It's very hard to pinpoint, but I'll try to pay closer attention. Seems random mostly, but only when I start with a RAW image. I was testing to see if the RAW image import from the camera roll was working. It seems to work, but I don't get how it works. I have one camera set to take both RAW and highest quality jpegs, so there are two files for each shot RAW+JPG. I use the Olympus app to transfer the image via wifi to my iPad. The app only shows one image (not the separate images). I open that import that image from the camera roll, and Photo iPad seems to recognize it as RAW. It opens in the develop persona, and has "RAW" in the file description area. It appears to be the RAW version as well, ie. low saturation and needs to be sharpened, etc. These tests I'm describing are coming from an Olympus compact TG-4. I think it's only 16MP. 

 

If I start with one of those, sometimes I get all the way through an edit, sometimes it freezes and crashes quickly, sometimes it takes longer. Very random. 

 

However, if I start with a 20MP highest quality JPEG image from a Panasonic FZ or other high-res jpegs I've got handy... I don't have many problems at all to speak of. 

 

I'm not looking for support on this per se, but more interested in whether it's most likely related to software, ios, or hardware. I'll be upgrading to the Pro for sure, but I'd like to hold out as long as possible and stick with the Air 2 until iOS11 comes out. If this RAW issue is more related to the Air 2 not being enough to handle RAW images, then I'll just not bother with editing RAW until I can upgrade. If this is more likely software related, I'll just hold off editing RAW until there are more updates. 

 

Are there more reports of RAW image issues from Air 2 users than iPad Pro users? Or, is it about the same for each?

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